{"id":17,"date":"2021-08-23T23:35:03","date_gmt":"2021-08-23T23:35:03","guid":{"rendered":"https:\/\/belaircomputerguy.com\/?page_id=17"},"modified":"2023-10-23T15:35:33","modified_gmt":"2023-10-23T15:35:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/belaircomputerguy.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading17_694b01-74, .wp-block-kadence-advancedheading.kt-adv-heading17_694b01-74[data-kb-block=\"kb-adv-heading17_694b01-74\"]{font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_694b01-74 mark, .wp-block-kadence-advancedheading.kt-adv-heading17_694b01-74[data-kb-block=\"kb-adv-heading17_694b01-74\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h1 class=\"kt-adv-heading17_694b01-74 wp-block-kadence-advancedheading has-theme-palette-4-color has-text-color\" data-kb-block=\"kb-adv-heading17_694b01-74\">Here are answers to the most asked questions at bel air computer guy<\/h1>\n\n\n<style>.kb-row-layout-id17_dd85ab-f2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_dd85ab-f2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_dd85ab-f2 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:0px;padding-right:25px;padding-bottom:120px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id17_dd85ab-f2{background-color:#ffffff;}.kb-row-layout-id17_dd85ab-f2 > .kt-row-layout-overlay{opacity:0.07;}@media all and (max-width: 1024px){.kb-row-layout-id17_dd85ab-f2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id17_dd85ab-f2 > .kt-row-column-wrap{padding-top:60px;padding-bottom:60px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_dd85ab-f2 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column17_1c9726-de > .kt-inside-inner-col,.kadence-column17_1c9726-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_1c9726-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_1c9726-de > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_1c9726-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_1c9726-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_1c9726-de{position:relative;}@media all and (max-width: 1024px){.kadence-column17_1c9726-de > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column17_1c9726-de > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_1c9726-de inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id17_06d3aa-79 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_06d3aa-79 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_06d3aa-79 > .kt-row-column-wrap{column-gap:20px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id17_06d3aa-79 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id17_06d3aa-79 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id17_06d3aa-79 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_06d3aa-79 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column17_1cfa02-90 > .kt-inside-inner-col,.kadence-column17_1cfa02-90 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_1cfa02-90 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_1cfa02-90 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_1cfa02-90 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_1cfa02-90 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_1cfa02-90{position:relative;}@media all and (max-width: 1024px){.kadence-column17_1cfa02-90 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column17_1cfa02-90 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_1cfa02-90 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id17_d4723c-5a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);}.kt-accordion-id17_d4723c-5a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_d4723c-5a .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#555555;border-top-style:solid;border-right-color:#555555;border-right-style:solid;border-bottom-color:#555555;border-bottom-style:solid;border-left-color:#555555;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#d5d9df;font-size:20px;line-height:24px;font-family:'Open Sans';font-weight:400;color:#4a5568;padding-top:14px;padding-right:14px;padding-bottom:14px;padding-left:14px;}.kt-accordion-wrap.kt-accordion-id17_d4723c-5a > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:15px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content 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.kt-blocks-accordion-icon-trigger:before{background:#d5d9df;}.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:#1a202c;background:#d5d9df;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#1a202c;}.kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus 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.kt-blocks-accordion-icon-trigger:before{background:#d5d9df;}.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#f6a623;border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}.kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_d4723c-5a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f6a623;}@media all and (max-width: 1024px){.kt-accordion-id17_d4723c-5a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_d4723c-5a .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#555555;border-top-style:solid;border-right-color:#555555;border-right-style:solid;border-bottom-color:#555555;border-bottom-style:solid;border-left-color:#555555;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_d4723c-5a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_d4723c-5a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id17_d4723c-5a .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#555555;border-top-style:solid;border-right-color:#555555;border-right-style:solid;border-bottom-color:#555555;border-bottom-style:solid;border-left-color:#555555;border-left-style:solid;}.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id17_d4723c-5a .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_d4723c-5a kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_0a4228-b1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What&#8217;s your experience level?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_f09016-59, .wp-block-kadence-advancedheading.kt-adv-heading17_f09016-59[data-kb-block=\"kb-adv-heading17_f09016-59\"]{margin-bottom:0px;font-size:18px;line-height:30px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading17_f09016-59 mark, .wp-block-kadence-advancedheading.kt-adv-heading17_f09016-59[data-kb-block=\"kb-adv-heading17_f09016-59\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading17_f09016-59 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading17_f09016-59\">Been at this since 1987!<\/h4>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_6e6c4b-13\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you make house\/office calls?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_f79953-82, .wp-block-kadence-advancedheading.kt-adv-heading17_f79953-82[data-kb-block=\"kb-adv-heading17_f79953-82\"]{margin-bottom:0px;font-size:18px;line-height:30px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading17_f79953-82 mark, .wp-block-kadence-advancedheading.kt-adv-heading17_f79953-82[data-kb-block=\"kb-adv-heading17_f79953-82\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading17_f79953-82 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading17_f79953-82\">Yes! While we do charge an hourly rate for work performed on-site, we realize some work can only be done in person, on-site and do accommodate.  <\/h4>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_ce4d8c-6d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What&#8217;s your favorite movie?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_78bf65-ac, .wp-block-kadence-advancedheading.kt-adv-heading17_78bf65-ac[data-kb-block=\"kb-adv-heading17_78bf65-ac\"]{margin-bottom:0px;font-size:18px;line-height:30px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading17_78bf65-ac mark, .wp-block-kadence-advancedheading.kt-adv-heading17_78bf65-ac[data-kb-block=\"kb-adv-heading17_78bf65-ac\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading17_78bf65-ac wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading17_78bf65-ac\">Christmas Vacation, obviously.<\/h4>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_855ea1-11\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I&#8217;m not confident to reconnect my computer.  Will you do it?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>No problem! All those wires can be quite intimidating. We can pickup and deliver which includes disconnection and re-connection. Note* There is a fee for this service.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_31de3d-b5 > .kt-inside-inner-col,.kadence-column17_31de3d-b5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_31de3d-b5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_31de3d-b5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_31de3d-b5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_31de3d-b5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_31de3d-b5{position:relative;}@media all and (max-width: 1024px){.kadence-column17_31de3d-b5 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column17_31de3d-b5 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_31de3d-b5 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.kt-accordion-id17_5cc45d-b7 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id17_5cc45d-b7 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_5cc45d-b7 kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_a6dbbe-b6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How much do you charge?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_592d9f-32, .wp-block-kadence-advancedheading.kt-adv-heading17_592d9f-32[data-kb-block=\"kb-adv-heading17_592d9f-32\"]{margin-bottom:0px;font-size:18px;line-height:30px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading17_592d9f-32 mark, .wp-block-kadence-advancedheading.kt-adv-heading17_592d9f-32[data-kb-block=\"kb-adv-heading17_592d9f-32\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading17_592d9f-32 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading17_592d9f-32\">All of our in-office work is priced as a complete job \u2013 one flat rate. We don\u2019t charge by the hour(unless it\u2019s performed on-site) and we don\u2019t jack up your bill once the job is complete. Our estimates are always accurate, always fair and always guaranteed to be the same price when you pick up, as you were told when you dropped off.<\/h4>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_97bf3a-65\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is your pricing competitive?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_6f020e-54, .wp-block-kadence-advancedheading.kt-adv-heading17_6f020e-54[data-kb-block=\"kb-adv-heading17_6f020e-54\"]{margin-bottom:0px;font-size:18px;line-height:30px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading17_6f020e-54 mark, .wp-block-kadence-advancedheading.kt-adv-heading17_6f020e-54[data-kb-block=\"kb-adv-heading17_6f020e-54\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading17_6f020e-54 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading17_6f020e-54\">Absolutely. But I\u2019d rather call it \u201cattractive\u201d. I\u2019m not really out to try and beat someone else with lower prices. My focus is on quality work, done correctly. That said, by comparison to large box stores, I think you\u2019ll find my estimates to your liking.<\/h4>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_08db3d-90\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">It&#8217;s beeping and won&#8217;t turn on.  How much does that cost?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>I don\u2019t know, computers are quite complex. Sometimes there\u2019s more than one problem. Sometimes it\u2019s a software problem and others, a hardware issue. There is no way for me to estimate a cost without proper diagnosing of the problem(s).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_0e9855-41\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why not just go to a box store?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>There are a number of reasons we&#8217;d point out, but here&#8217;s the top 3:<\/p>\n\n\n\n<p><strong>No personal connection<\/strong> &#8211; When you take your computer to a large retailer for service, you\u2019re dropping it off with whoever happens to be working at the counter at that time.&nbsp; When you call to check up a couple days later, will that be their day off?&nbsp; Did they quit?&nbsp; Where are they?  <strong><em><span class=\"has-inline-color has-theme-palette-5-color\">When you bring your computer to me, you\u2019re bringing it to one person.&nbsp; You want an update?&nbsp; Text, call or email me.&nbsp; You never have to worry about matching a name to a face or trying to explain the conversation you had with employee \u2018A\u2019 to employee \u2018B\u2019.<\/span><\/em><\/strong><\/p>\n\n\n\n<p><strong>High prices<\/strong> &#8211; Large retail chains are all about their bottom line.&nbsp; Although they pay their talented, intelligent and brilliant young men and women low hourly wages, they\u2019ve got a big store to pay for, and they pass that on to you. <span style=\"color:#00a35a\" class=\"has-inline-color\"> <\/span><strong><em><span class=\"has-inline-color has-theme-palette-5-color\">I don\u2019t have a large store or team of employees to pay for.&nbsp; My inexpensive operating circumstances reflect in my pricing.&nbsp;<\/span><\/em><\/strong><\/p>\n\n\n\n<p><strong>Large Retail stores generally don\u2019t make actual repairs in house<\/strong>&nbsp;\u2013 If your computer has anything more wrong with it than a virus or needing pictures to be transferred to another machine, these big box stores send the repair out to their national repair facility.&nbsp; Who knows who\u2019s working on your PC there, or worse yet, who\u2019s scouring your data, pictures etc, violating your privacy.  <strong><em><span class=\"has-inline-color has-theme-palette-5-color\">When you bring your computer to me, I\u2019m the one fixing it.&nbsp; Regardless of how simple or involved the service may be, I\u2019m the one doing it.&nbsp; I diagnose the problems, I create the repair invoices, I call you with the report, I fix it, it\u2019s all me.&nbsp; Best yet, I understand the importance of privacy and I respect yours.<\/span><\/em><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Here are answers to the most asked questions at bel air computer guy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Mike","author_link":"https:\/\/belaircomputerguy.com\/author\/bacg1\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/pages\/17"}],"collection":[{"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":0,"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/belaircomputerguy.com\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}